Frequently Asked Questions

You've got questions? We've got answers.

Below you'll find answers to the most common questions you may have about School Devices and the products and services we provide. If you still can't find the answer you're looking for, just contact us!

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How do I Order?

Order via this website -

Add your preferred items to the cart. When you are ready, review your cart then click ‘Check out’. Continue following the prompts to finalise purchase.

Will this be ready for Christmas?

Unfortunately, due the purchase and process time we will not be able to provide your school site with a Ready to Learn device prior to the end of the school year.

Can I request direct shipping when the laptop is setup?

We endeavour to provide a seamless experience for the delivery of your 2024 device+ requirements. To achieve this, we have arranged for all units ordered through our portal to be shipped directly to your school.

What is the order cut-off for start of Term 1?

To ensure delivery times can be met, all orders must be placed by Monday, 1st January 2024.

*All orders placed before Monday, 1st January 2024 will be available prior to the start of term 1.

What options do I have for pickup at the school?

When the device is ready, you will receive notification to arrange a convenient time for the device and any additional products to be collected from your school/IT
support Office.